Usher
Core
Greet guests, manage seating and table allocation, and assist the service team in a fast-paced hospitality environment.
Role type
Front-of-house hospitality staff (Usher)
Builds
Guest seating arrangements and welcoming experiences for hotel guests
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest management, table allocation, menu distribution, hygiene standards adherence, shift flexibility, pressure management
Preferred skills
Previous café/restaurant experience, additional languages, team collaboration
Technologies
None
Responsibilities
Greet and welcome guests professionally, manage guest seating and table allocation, escort guests to tables and provide menus, maintain awareness of table availability and guest flow, assist service team with guest requests, handle guest inquiries politely, maintain clean entrance and waiting area
Seniority
Entry-level to Junior