Hôte/Hôtesse d'Accueil
Core
Front-of-house host and guest relations ambassador for a Michelin-starred fine dining restaurant, managing reservations, client preferences, and social media engagement.
Role type
Front-of-house host / Guest relations specialist
Builds
Guest experiences and reservation management for a fine dining establishment
Domain
Fine dining / Hospitality
Deliverable
product features
Required skills
Reservation management, guest relations, social media management, community engagement, dietary needs coordination, loyalty program management
Preferred skills
German language skills, digital communication tools proficiency
Technologies
Instagram, reservation systems
Responsibilities
Welcome guests warmly, manage coat check, handle reservations via phone/email, coordinate specific client requests, track client preferences for loyalty, manage restaurant Instagram account, follow up on B2C and B2B loyalty programs
Seniority
Entry-level / Junior
