Senior Spa Receptionist - Arabic Speaker
Core
Senior Spa Receptionist creating meaningful guest experiences, managing reservations, and coordinating spa services at a luxury boutique hotel.
Role type
Senior Spa Receptionist
Builds
Spa guest journeys and treatment bookings
Domain
Hospitality / Wellness
Deliverable
client delivery
Required skills
Spa treatment knowledge, reservation management, payment processing, guest relations, operational coordination, retail promotion
Preferred skills
Previous spa/front office experience, computer proficiency, flexibility for shifts
Technologies
Reservation systems, payment terminals
Responsibilities
Welcome and greet guests, handle spa reservations and inquiries, explain and recommend treatments, coordinate appointments with therapists, manage guest records and billing, maintain reception area, communicate guest preferences to therapists, handle guest feedback, promote spa products, support daily spa operations
Seniority
Senior, hands-on IC