A/R Dispute Processor
Core
Lead customer payment management, resolve payment disputes, and oversee cash application to ensure timely collections and strong financial controls.
Role type
Senior IC Accounts Receivable Processor (Collections & Dispute Resolution)
Builds
Production cash flow and working capital performance through dispute resolution and collection strategies
Domain
Automotive/Manufacturing Finance Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work -> client delivery (dispute resolution & collections)
Required skills
Customer account management, collection strategy execution, financial risk analysis, stakeholder negotiation, complex data interpretation, advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP), cross-functional leadership
Preferred skills
SAP ERP (FSCM, Credit Management, Billing, Cash Application), EDI transaction management (820, 810, 850, 855, 856, 860), managing large automotive/strategic accounts, working capital optimization
Technologies
SAP, EDI, customer portals, Microsoft Excel
Responsibilities
Lead resolution of disputed invoices, deductions, short payments, and misapplied cash; Establish and execute collection strategies to improve Days Sales Outstanding (DSO); Serve as primary escalation point for high-priority customer accounts; Lead cross-functional investigations for payment issues; Drive accountability for payment commitments and overdue receivables; Develop and present collection forecasts and receivable performance metrics to management
Seniority
Senior, hands-on IC with leadership capabilities