Reservations Agent Intern
Core
Handle room reservations, guest inquiries, and booking requests to ensure a smooth guest experience at a boutique hotel.
Role type
Reservations Agent Intern
Builds
Guest booking records and reservation confirmations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Reservation handling, guest communication, booking system proficiency, attention to detail, organizational skills, shift flexibility
Preferred skills
Prior reservations/front office experience, additional languages
Technologies
Hotel reservation systems
Responsibilities
Assist in handling room reservations, inquiries, and booking requests; Respond to guest calls, emails, and reservation inquiries; Provide information about room types, rates, and facilities; Enter, update, and maintain accurate booking records; Coordinate with Front Office and Sales departments; Support preparation of daily reservation reports; Promote hotel facilities and packages; Maintain guest privacy and confidentiality.
Seniority
Intern