SKAMBUČIŲ CENTRO VADYBININKĖ (-AS)
Core
Contact center agent responsible for handling customer calls, resolving inquiries, and offering energy products and services to build a positive customer experience.
Role type
Customer service representative (contact center)
Builds
Customer support interactions and product/service recommendations for energy consumers
Domain
Energy sector (renewable energy ecosystem)
Deliverable
client delivery
Required skills
Customer service, sales, computer literacy (MS Office), Lithuanian language (verbal and written)
Preferred skills
Contact center experience, foreign language skills
Responsibilities
Communicate with customers via phone, identify customer needs, offer suitable products and services, manage complex customer situations, collaborate with the team to improve customer experience
Seniority
Individual Contributor
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