IT Support Specialist JYSK
Core
Provide IT support to retail stores in Bulgaria, manage store openings, and ensure hardware/software readiness.
Role type
IT Support Specialist (Help Desk)
Builds
Retail store operations and IT infrastructure
Domain
Retail / Hardware & Software Support
Deliverable
client delivery
Required skills
ticketing system management, hardware/software testing, store system knowledge, retail operations familiarity, process improvement, problem solving, organizational skills
Preferred skills
retail experience, native Bulgarian, fluent English, clean driving license
Technologies
ticketing systems, store systems
Responsibilities
answer incoming calls and log issues, support stores in Bulgaria, participate in store openings, ensure hardware/software delivery and testing, develop administrative routines
Seniority
Mid-level (2-5 years experience preferred)
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