Head of Service Sales
Core
Drive profitable growth by maximizing revenue from the installed base of industrial packaging machinery through service sales, spare parts, maintenance, and modernizations.
Role type
Head of Service Sales (Senior Leadership)
Builds
Service agreements, spare parts sales, maintenance contracts, and modernization projects for pharmaceutical, biotechnology, and food industries.
Domain
Industrial machinery (packaging) / Aftermarket services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic revenue generation, installed base optimization, data analysis, cross-functional collaboration, key account management, lifecycle management
Preferred skills
Technical expertise in machines and service requirements, experience in industrial equipment or packaging machinery sales
Technologies
CRM systems, data analytics tools, service management platforms
Responsibilities
Identify high-potential customers and execute strategies to increase aftermarket sales; Analyze machine and customer data to target high-value accounts; Coordinate with after-sales, sales, and technical support teams; Monitor service sales and customer satisfaction metrics to refine strategies.
Seniority
Senior, hands-on leadership