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Fachinformatiker (w/m/d) IT-Support & Anwenderbetreuung

Hamburg, HH, de🌐 Remote💼 Full-time🗓 2026-09-14 → 2026-09-26

Core

Provide IT support and user assistance while actively contributing to information security and ensuring smooth, secure daily operations.

Role type

IT Support Specialist with Information Security focus

Builds

IT systems and secure work environments for employees

Domain

IT Operations and Information Security

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work

Required skills

Windows client management, network administration, user and permission management, IT troubleshooting, IT security standards knowledge

Preferred skills

Experience with IT security solutions, project onboarding, application and communication path consulting

Technologies

Windows, Network protocols, IT security tools

Responsibilities

Support users with technical questions and resolve IT disruptions, analyze and document hardware and software issues, train users on secure information handling, assist in new project onboarding, select and implement hardware/software solutions, collaborate closely with information security and IT operations teams

Seniority

Mid-level, hands-on IC

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