Fachinformatiker (w/m/d) IT-Support & Anwenderbetreuung
Core
Provide IT support and user assistance while actively contributing to information security and ensuring smooth, secure daily operations.
Role type
IT Support Specialist (System Integration)
Builds
IT systems, user support, and security awareness programs
Domain
IT Services / Information Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Windows client management, network administration, user and permission management, hardware and software troubleshooting, IT security awareness, project onboarding
Preferred skills
Experience with IT security solutions
Technologies
Windows, Networks
Responsibilities
Support users with technical questions and resolve IT issues, analyze and document hardware and software problems, train users on secure IT usage, assist with new projects and advise on applications and processes, select and implement hardware and software solutions, collaborate closely with information security and IT operations teams
Seniority
Mid-level, hands-on IC