RECEPTIONNAIRE (H/F)
Core
Front-desk receptionist and workshop coordinator for an automotive service center, managing customer intake, scheduling repairs, and handling billing.
Role type
Receptionist / Workshop Coordinator
Builds
Customer service interactions, workshop scheduling, repair orders, and billing processes
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Customer service, workshop scheduling, billing and invoicing, inventory management, loan vehicle management
Preferred skills
Automotive technical knowledge, commercial training, automotive mechanics training
Technologies
None stated
Responsibilities
Greet and inform customers, coordinate maintenance and mechanical interventions with the workshop, manage workshop scheduling, prepare quotes and repair orders, handle billing and collections, manage spare parts inventory, manage loan vehicles
Seniority
Entry-level to Mid-level