Gerente de Restaurante
Core
Oversee daily restaurant operations to ensure exceptional guest experiences, optimize service and food quality, and manage staff and resources.
Role type
Restaurant Manager
Builds
Full-service restaurant operations within a luxury all-inclusive resort
Domain
Hospitality / Luxury Resort Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Restaurant operations management, team leadership and training, budget and profitability management, food safety and health regulations compliance, POS and inventory systems, conflict resolution, VIP client relationship management, sustainable operations practices
Preferred skills
Experience in luxury hotel environments, knowledge of beverage department coordination, ability to drive sales strategies and NPS improvement
Technologies
POS systems, inventory management software, financial reporting tools
Responsibilities
Supervise daily restaurant operations and ensure efficient execution of all aspects; Manage, train, and schedule staff including captains, waiters, bartenders, and hostesses; Ensure compliance with health, safety, and alcohol service regulations; Develop and implement strategies to increase sales and achieve performance targets; Monitor guest satisfaction and manage complaints; Coordinate with the beverage department for quality offerings; Maintain and repair restaurant equipment; Implement continuous training programs; Resolve staff conflicts and difficult customer situations; Plan staff distribution based on demand and special events; Present quarterly improvement and innovation plans; Establish relationships with VIP and frequent guests for personalized service
Seniority
Mid-to-Senior, hands-on operational leader