Account Manager, Core Accounts
Core
Manage a high-volume book of 80+ accounts to drive renewal, protection, and commercial growth within the long-tail customer segment.
Role type
Senior Account Manager (Retention & Growth)
Builds
Renewed contracts, expanded revenue, and maintained customer relationships
Domain
B2B SaaS, Media, Data, Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Commercial negotiation, contract lifecycle management, pipeline generation, executive stakeholder engagement, churn risk mitigation, CRM data hygiene, systematic prioritization, playbook execution
Preferred skills
Long-tail account management experience, overlay sales model familiarity, sales technology platform proficiency, media/data sector background, Spanish fluency
Technologies
Salesforce, Gong, Outreach, Ebsta, ZoomInfo
Responsibilities
Lead commercial conversations from midyear review through contract close, manage the full 12-month customer lifecycle, build and maintain pipeline coverage at 3x quota, identify renewal risks and implement mitigation strategies, negotiate and close existing contracts, partner with Customer Success on kickoff calls, lead midyear Executive Business Reviews, maintain proactive 30-day engagement rhythm, maintain accurate CRM records
Seniority
Mid-level, hands-on IC
