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Assistant Director People & Culture (Subdirector)

Playa del Carmen, Q.R., mx💼 Full-time🗓 2026-09-11 → 2026-09-26

Core

Manage day-to-day operations of the People & Culture Department, lead team members, and implement talent & culture strategies including recruitment, retention, employee relations, and wellness programs.

Role type

Senior IC People & Culture Manager (Assistant Director)

Builds

Employee relations programs, recruitment pipelines, retention strategies, and wellness initiatives for hotel staff.

Domain

Hospitality / Human Resources

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

HR leadership, talent acquisition, benefit administration, labor relations, knowledge of local labor laws, multicultural awareness, budgeting, exit interview management, disciplinary meeting facilitation, policy communication, payroll documentation.

Preferred skills

Strategic planning, coaching, conflict resolution, community building, change management, professional leadership modeling.

Technologies

HRIS systems, payroll platforms, recruitment tools, communication platforms.

Responsibilities

Manage day-to-day operations of the People & Culture Department; Lead and support People & Culture team members; Assist in assessing organizational needs and implementing talent & culture solutions; Manage and oversee the recruitment process and benefit administration; Track immigration and residency processes; Implement retention strategies; Conduct exit interviews; Provide assistance with employee relations issues including coaching, counseling, and disciplinary meetings; Assist leaders in developing action plans based on feedback; Advise on employment legislation and labor law developments; Communicate policies and procedures to leaders and colleagues; Promote work-life balance and employee wellness; Participate in departmental financial budgeting and month-end processes.

Seniority

Senior, hands-on IC

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