Spa Front Desk & Reservations Agent
Core
First point of contact for guests handling reservations, treatment bookings, and on-site orientation in a luxury spa environment.
Role type
Spa Front Desk & Reservations Agent
Builds
Treatment bookings and guest experiences for a Five Diamond hotel spa
Domain
Hospitality / Luxury Spa Services
Deliverable
product features
Required skills
Phone etiquette, guest relations, reservation management, up-selling, transaction processing, facility orientation
Preferred skills
Spa or salon industry experience, Book4Time system proficiency, Spanish language skills
Technologies
Book4Time
Responsibilities
Greet guests over the phone, host guests through the facility, guide guests toward specific needs, process transactions and adjustments, communicate changes to leadership, adhere to health and safety standards
Seniority
Entry-level / Individual Contributor
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.