Sicherheitsmitarbeiter (m/w/d) im Leitstand - für Kundenreklamationsbearbeitung
Core
Monitoring security systems, coordinating security personnel, and processing customer complaints for security services.
Role type
Security Operations Center (SOC) Operator / Security Guard
Builds
Security monitoring and incident response for client sites
Domain
Security services / Facility management
Deliverable
client delivery
Required skills
Security system monitoring, alarm assessment, incident coordination, customer complaint handling, documentation, shift work adaptability
Preferred skills
Experience in security control rooms, familiarity with security software, MS Office proficiency
Technologies
Security control room software, MS Office
Responsibilities
Monitor security systems (cameras, alarms, access control), evaluate alarms and initiate measures, coordinate security staff, process and document customer complaints, conduct site patrols and inspections
Seniority
Entry-level to Mid-level, hands-on IC
