Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM)
Core
Senior ServiceNow engineer designing, developing, and maintaining enterprise solutions across SPM, CSM, ITSM, and HRSD modules.
Role type
Senior Staff ServiceNow Platform Engineer
Builds
Scalable ServiceNow applications, integrations, and workflows for enterprise environments
Domain
IT Service Management (ITSM), Strategic Portfolio Management (SPM), Customer Service Management (CSM), Human Resources (HRSD)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, ServiceNow scripting (Business Rules, Client Scripts, UI Policies, UI Actions), Jelly Scripting, AngularJS, third-party integrations, component integration testing, troubleshooting, business requirement analysis
Preferred skills
ITOM, GRC, ITIL knowledge
Technologies
ServiceNow, AngularJS, Jelly Scripting
Responsibilities
Design and develop ServiceNow solutions for SPM and CSM modules, configure and customize applications using UI Policies and Business Rules, develop integrations with enterprise applications, perform component integration testing, troubleshoot platform and application issues, support platform upgrades and enhancements
Seniority
Senior Staff, hands-on IC
