Shift Leader - 4347
Core
Provides leadership support to the Manager on Duty, overseeing daily operations, customer service, food quality, and sanitation in a fast-paced pizza restaurant environment.
Role type
Shift Leader (Front of House & Back of House)
Builds
Pizza products and customer service experiences for the local community
Domain
Food Service / Quick Service Restaurant (QSR)
Deliverable
product features
Required skills
Cash management, POS system operation, food preparation, inventory control, waste tracking, scheduling coordination, complaint resolution, multi-tasking, accurate math, team leadership
Preferred skills
Upselling, cross-training, initiative
Technologies
Point of Sale (POS) systems
Responsibilities
Greets customers and takes orders, oversees cash management and register counts, prepares pizzas and menu items, adheres to food safety and sanitation standards, assists with inventory and stock ordering, resolves customer complaints, coordinates shift assignments and scheduling.
Seniority
Individual Contributor, supervisory support