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Shift Lead | Brooklyn

New York💼 Full-time💰 $21–$21🗓 2026-09-28

Core

Lead shift operations and deliver high-quality coffee and matcha products in a fast-paced cafe environment.

Role type

Shift Lead (Hospitality/Cafe)

Builds

Coffee and matcha beverages, customer experiences, store operations

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and matcha knowledge, multi-tasking, customer service leadership, team training, operational process adherence, conflict resolution, sales and foot traffic initiatives

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, train new employees on recipes and processes, open and close the store safely, handle customer issues, lead initiatives to increase sales and foot traffic

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