Shift Leader - 4687
Core
Assists in daily oversight, coordination, and execution of sales, costs, employee retention, customer service, food quality, and sanitation objectives for a Domino's Pizza franchise.
Role type
Shift Leader (Front of House & Back of House)
Builds
Pizza delivery and dine-in service experience for customers
Domain
Food service / Quick service restaurant
Deliverable
product features
Required skills
Cash management, POS system operation, food preparation, inventory control, waste tracking, customer service, team coordination, scheduling, complaint resolution, multi-tasking, numerical accuracy
Preferred skills
Up-selling, cross-training, initiative
Technologies
Point of Sale (POS) computer systems
Responsibilities
Provide leadership support to the Manager on Duty, oversee pre-close functions, manage cash and coupons, adhere to food and labor cost best practices, prepare menu items, handle currency and credit transactions, assist with inventory control, resolve customer complaints, coordinate scheduling, and perform other assigned duties.
Seniority
Individual Contributor, supervisory support