Automotive Store Manager | Weekends Off | Broadview Heights
Core
Lead daily operations of an automotive repair franchise, managing staff, guiding customers through the repair process, and driving sales and profitability.
Role type
Senior IC automotive store manager
Builds
Customer vehicle repairs and maintenance services
Domain
Automotive repair and customer service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Automotive customer service, Service sales, Staff management, Operations management, Financial reconciliation, Work order management, Quality control, Customer communication, Sales presentation, Compliance enforcement
Preferred skills
TekMetric software, ASE Service Consultant certification, Industry service training program graduation
Technologies
Windows-based store applications, TekMetric
Responsibilities
Manage office and shop personnel and daily operations, Develop estimates and work orders, Ensure quality of work and guest satisfaction, Perform daily, weekly, and monthly reconciliations and audits, Serve as primary communications interface to customers, Present repair solutions and sell services
Seniority
Senior, hands-on IC