Automotive Customer Service / Service Writer | Weekends Off | Goose Creek
Core
Front-line service representative managing customer check-ins, scheduling, shuttle logistics, and vehicle repair coordination at an automotive shop.
Role type
Customer Service Representative (Automotive)
Builds
Customer service interactions and vehicle repair scheduling
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Customer service, appointment scheduling, phone communication, shuttle driving, parts handling, conflict resolution, sales assistance
Preferred skills
Automotive repair terminology knowledge, community relationship building, multitasking
Technologies
None stated
Responsibilities
Check customers in and out, answer phone calls and schedule appointments, provide safe shuttle service, assist with receiving and processing parts, maintain facility cleanliness, coordinate guest service activities, present vehicle repair solutions, assist in selling services
Seniority
Entry-level to Individual Contributor