Customer Service Advisor
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone and digital channels.
Role type
Customer Service Advisor
Builds
Customer support interactions and resolved issues
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, attention to detail, professional phone etiquette, CRM tools familiarity
Preferred skills
Experience in customer-facing roles, flexibility with night/overnight shifts
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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