Labor Standards Expert
Core
Own and develop the global store labour standards model, defining how work is measured and task durations are calculated across retail environments.
Role type
Senior IC labour standards expert (work measurement)
Builds
Global labour standards model, methodologies, and workload assumptions for retail operations
Domain
Retail operations and work measurement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Work measurement, labour standards modeling, industrial engineering, methods engineering, time study execution, workflow analysis, productivity assessment, process documentation, cross-functional stakeholder influence
Preferred skills
Experience in retail, logistics, manufacturing, or warehousing environments
Technologies
None stated
Responsibilities
Own and maintain the end-to-end store labour standards model; Define and improve methodologies and calculation logic; Lead time studies and productivity assessments; Analyze workflows and task execution patterns; Update standards to reflect new processes and operating models; Establish cadence for reviewing and updating task times; Build and maintain documentation and standard operating principles; Partner with Labour Demand and Workforce Management teams
Seniority
Senior, hands-on IC