Receptionist
Core
Front office professional responsible for guest check-in/out, reservations, and handling guest requests in a luxury beachfront hotel.
Role type
Front Office Receptionist
Builds
Guest check-in/out processes, reservation management, and guest service interactions
Domain
Luxury hospitality / Tourism
Deliverable
client delivery
Required skills
Reservation processing, guest relations, payment handling, telephone etiquette, record keeping, inter-departmental coordination, security procedures
Preferred skills
Hotel management diploma, previous front office experience, French language proficiency
Technologies
Basic computer systems
Responsibilities
Greet guests and manage check-in/out, process reservations and payments, handle guest inquiries and complaints, coordinate with housekeeping and maintenance, maintain guest records and security protocols
Seniority
Entry-level to Junior