Réceptionniste de nuit - (F/H/X)
Core
Night receptionist at an aparthotel, guiding guests from arrival to departure and ensuring a positive experience.
Role type
Night receptionist (front-line hospitality)
Builds
Guest experiences and hotel operations
Domain
Hospitality / Aparthotel
Deliverable
product features
Required skills
Guest service, conflict resolution, local knowledge, event promotion, loyalty program management, billing and payments, adaptability, multilingualism (English, Italian)
Responsibilities
Welcome and assist guests throughout their stay, resolve guest issues, recommend local activities and events, promote hotel services and loyalty programs, process invoices and payments
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