Restaurant Service Lead
Core
Supports the Restaurant Assistant General Manager with day-to-day operations at Eataly's full-service restaurants, ensuring exceptional service standards and compliance.
Role type
Restaurant Service Lead
Builds
Guest dining experiences and operational efficiency
Domain
Hospitality / Italian Cuisine
Deliverable
product features
Required skills
Supervisory experience, service steps knowledge, communication, problem-solving, incident resolution, supply purchasing
Preferred skills
Italian cuisine knowledge, beverage knowledge, Food Handler's License
Technologies
None
Responsibilities
Monitor guest, food, and team member service; inspect dining and storage areas for health/safety compliance; purchase supplies and equipment; document and resolve employee and guest incidents
Seniority
Mid-level, hands-on IC
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