Key Employee - Sub Rosa
Core
A leadership role supporting the Management Team with day-to-day restaurant operations, guest experience, and team coordination.
Role type
Senior IC restaurant operations leader
Builds
Restaurant daily operations and guest service experience
Domain
Hospitality / Nightlife
Deliverable
product features
Required skills
supervisory experience, floor management, opening/closing procedures, team training, cash handling, operational standards enforcement, shift communication
Preferred skills
high-pressure environment management, organizational skills, adaptability
Technologies
none
Responsibilities
Manage the door and support service on the floor, liaise with guests to ensure high-level service, act as key holder for opening and closing, complete opening and closing checklists, organize sections and server assignments, support onboarding and training of new employees, review daily logbooks, communicate operational concerns to management, maintain service standards and cleanliness.
Seniority
Senior, hands-on IC