Solution Architect, Strategic Portfolio & Enterprise Architecture
Core
Strategic Solution Architect governing enterprise-wide ServiceNow architectures and managing strategic IT portfolios for complex, multi-product customer engagements.
Role type
Senior IC Solution Architect (Strategic Portfolio & Enterprise Architecture)
Builds
Scalable, maintainable, and future-ready ServiceNow platform deployments and governance frameworks.
Domain
Enterprise Software / IT Service Management (ServiceNow)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Enterprise architecture leadership, strategic portfolio management, TOGAF/Zachman frameworks, ServiceNow platform expertise, C-suite executive communication, AI integration strategy, reference architecture design, stakeholder influence, independent decision-making.
Preferred skills
AI-powered workflow orchestration, agentic automation, emerging technology adoption.
Technologies
ServiceNow (ITSM, ITOM, App Engine), TOGAF, Zachman, AI/ML tools.
Responsibilities
Define and govern enterprise-grade ServiceNow architectures; shape enterprise strategy at the C-suite level; lead executive architecture workshops and pre-sales strategy sessions; develop reusable reference architectures and governance standards; mentor enterprise architecture capabilities across the delivery team.
Seniority
Senior, hands-on IC with strategic advisory focus
