GSA- Front Office
Core
Greet guests, handle check-ins/check-outs, manage requests, settle accounts, and promote hotel facilities to ensure a memorable guest experience.
Role type
Front Office Manager / Supervisor
Builds
Front Office Department operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
multi-tasking, problem solving, service orientation, interpersonal skills, flexibility, initiative, sincerity
Preferred skills
Opera system knowledge
Responsibilities
Greet and check-in guests, respond to guest requests, settle accounts, promote hotel facilities, maintain high customer service standards, oversee day-to-day Front Office operations.
Seniority
Junior to Mid-level, hands-on IC
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