Front Office Manager
Core
Leading the front office team to ensure an unforgettable guest experience from arrival to departure at a large 4-star hotel.
Role type
Front Office Manager
Builds
Guest services and front office operations for a 610-room hotel
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Team leadership, commercial acumen, performance evaluation, staff scheduling, Opera (cloud) PMS proficiency, full Dutch and English fluency
Preferred skills
Hospitality school education, humor
Responsibilities
Lead a 20-person front office team, ensure guest satisfaction from check-in to check-out, meet commercial targets, conduct performance reviews, manage staff scheduling
Seniority
Mid-level manager
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