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Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM)

💼 Full-time🗓 2026-09-09 → 2026-09-25

Core

Design, develop, and implement ServiceNow solutions (ITSM, ITOM, CMDB, Service Mapping) for global enterprise environments.

Role type

Associate Principal Engineer, ServiceNow Platform

Builds

Enterprise IT service management and operations solutions on the ServiceNow platform

Domain

IT Service Management (ITSM) / IT Operations Management (ITOM)

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

ServiceNow ITSM, ITOM, CMDB, Service Mapping, Integrations, Platform Architecture, Technical Solution Design, Integration Testing, Problem Solving

Preferred skills

ITIL, ServiceNow Certifications, SPM, GRC, HRSD

Technologies

ServiceNow, Service Mapping, Enterprise Applications

Responsibilities

Design and implement ServiceNow integrations with enterprise applications, Configure and customize ServiceNow applications based on business requirements, Support CMDB implementation, maintenance, and optimization, Implement and support Service Mapping solutions, Perform component integration testing, Troubleshoot and resolve technical issues on the ServiceNow platform

Seniority

Senior, hands-on IC

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