Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM)
Core
Design, develop, and implement ServiceNow solutions (ITSM, ITOM, CMDB, Service Mapping) for global enterprise environments.
Role type
Associate Principal Engineer, ServiceNow Platform
Builds
Enterprise IT service management and operations solutions on the ServiceNow platform
Domain
IT Service Management (ITSM) / IT Operations Management (ITOM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow ITSM, ITOM, CMDB, Service Mapping, Integrations, Platform Architecture, Technical Solution Design, Integration Testing, Problem Solving
Preferred skills
ITIL, ServiceNow Certifications, SPM, GRC, HRSD
Technologies
ServiceNow, Service Mapping, Enterprise Applications
Responsibilities
Design and implement ServiceNow integrations with enterprise applications, Configure and customize ServiceNow applications based on business requirements, Support CMDB implementation, maintenance, and optimization, Implement and support Service Mapping solutions, Perform component integration testing, Troubleshoot and resolve technical issues on the ServiceNow platform
Seniority
Senior, hands-on IC