Sales Coordinator
Core
Handle incoming calls, manage email correspondence, maintain group bookings, prepare sales reports, and support the Sales team with documentation for a resort.
Role type
Sales Coordinator
Builds
Sales reports, booking records, quotations, proposals, and contracts
Domain
Hospitality / Resort Management
Deliverable
product features
Required skills
telephone etiquette, email correspondence, group booking management, sales report preparation, site inspection coordination, quotation and proposal support, client complaint handling, incident escalation, Microsoft Office proficiency, hotel systems proficiency
Preferred skills
independent work, service-oriented personality, attention to detail
Responsibilities
Handle incoming calls and direct enquiries, manage daily email correspondence, input and maintain group bookings, prepare sales reports, coordinate site inspections, support the Sales team with documentation, respond to client feedback and complaints, escalate incidents to management
Seniority
Individual Contributor
