Specialist Sales Support
Core
Provide operational support to sales teams, clients, and hotel partners by managing inquiries, coordinating programs, and maintaining sales systems.
Role type
Specialist Sales Support
Builds
Sales operational processes and customer support workflows
Domain
Travel industry sales operations
Deliverable
dashboards & analysis
Required skills
Salesforce, Microsoft Excel, Portuguese, English, Spanish, administrative support, stakeholder management
Preferred skills
Cvent, VLOOKUP, pivot tables, travel industry experience
Responsibilities
Manage and prioritize incoming requests through Salesforce; Monitor and respond to shared inbox inquiries; Create and maintain documentation for internal and external users; Collaborate with Commercial and Automation teams to test and improve sales systems; Identify recurring operational challenges and recommend workflow improvements.
Seniority
Individual Contributor