Events Support Executive (Coordinator)
Core
Provide operational, administrative, and logistical support for the planning and execution of conferences, meetings, incentive programs, weddings, and special events at a luxury resort.
Role type
Events Support Executive (Coordinator)
Builds
Seamless event delivery and exceptional guest experiences for conferences, meetings, and special events.
Domain
Luxury hospitality / Event management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Event coordination, administrative support, documentation management, client communication, deadline tracking, cross-functional collaboration, system proficiency (Opera Cloud, OSEM), billing reconciliation
Preferred skills
Luxury hotel experience, group/incentive/wedding event support, CVENT platform knowledge, food & beverage operations knowledge
Technologies
Opera Cloud, OSEM, Microsoft Office, CVENT
Responsibilities
Maintain accurate event information and documentation within event management systems; Prepare and distribute BEOs, group resumes, floor plans, and correspondence; Track program deadlines and client deliverables; Coordinate meeting specifications, rooming lists, VIP requirements, and logistics; Assist with billing, deposits, and final reconciliation; Respond to client requests and escalate significant issues; Provide onsite support during events and key program moments.
Seniority
Mid-level, hands-on IC