Receptionist (Saudi National)
Core
Front desk agent serving as the first point of contact for hotel guests, managing check-ins, check-outs, and inquiries to ensure a positive stay experience.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes, communication handling, and front office operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, phone/email management, payment processing, record keeping, complaint handling, coordination with departments, Microsoft Office proficiency
Preferred skills
Hospitality industry experience, customer service experience, Bachelor's in Hospitality Management
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Responsibilities
Greet and assist guests, handle check-ins and check-outs, answer phone calls and emails, provide information on facilities and attractions, coordinate with other departments, maintain guest records, handle complaints, process payments, maintain front desk area cleanliness
Seniority
Entry-level to Mid-level