Groups & Event Coordinator (w/m/d)
Core
Coordinate events and manage group bookings (8+ rooms) for 25hours Hotels in Zurich, ensuring seamless guest experiences and optimal room utilization.
Role type
Groups & Event Coordinator
Builds
Hotel events, group stays, and guest experiences
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Event coordination, group sales, contract and invoice creation, booking system management, customer communication, offer preparation
Preferred skills
Passion for hospitality, enthusiasm for food and drinks, ability to handle high-pressure situations, multilingual communication
Technologies
Booking systems, contract management tools
Responsibilities
Manage event guests and coordinate with internal departments, handle group inquiries for 8+ rooms, create offers and contracts, input bookings and prepare rooming lists, conduct on-site and phone customer conversations, maximize room occupancy through strategic offers
Seniority
Mid-level, hands-on IC