Guest Service Agent
Core
Frontline hospitality role managing guest arrivals, departures, requests, and accounts to ensure a memorable stay.
Role type
Guest Service Agent
Builds
Frontline guest services and hotel operations
Domain
Hospitality / 5-star hotels
Deliverable
product features
Required skills
Greeting and check-in procedures, account settlement, up-selling, personalized guest experience, Opera/Opera Cloud system proficiency, fluency in English and Arabic
Preferred skills
Prior 5-star hotel experience, immediate availability in UAE
Technologies
Opera / Opera Cloud
Responsibilities
Greet guests, check-in, respond to requests, settle accounts, promote hotel facilities, enhance guest stay through up-selling
Seniority
Entry-level to Junior
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