Concierge - Limelight Aspen - Winter
Core
Acts as an ambassador for the hotel and town, providing expert knowledge of property amenities, activities, and local events to enhance the guest experience.
Role type
Front-line hospitality concierge
Builds
Guest check-in/out processes, activity bookings, and local experience recommendations
Domain
Hospitality / Tourism / Mountain resort
Deliverable
product features
Required skills
Guest check-in/out procedures, activity booking and recommendations, cash handling and bank settling, complaint logging, cross-department coordination, local mountain/town knowledge, safety procedure compliance
Preferred skills
Bachelor's degree, 1+ years concierge or customer service experience, problem-solving, active listening, relationship building with local businesses
Technologies
None specified
Responsibilities
Recommend and book activities based on guest ability and interest; Check guests in or out of hotel; Record guest complaints and notify staff; Maintain front desk orderliness and supplies; Coordinate daily needs with other departments; Manage cash bank and daily settlements
Seniority
Entry-level, hands-on IC