Hôte/Hôtesse d'accueil (H/F) - Abbaye des Vaux de Cernay
Core
Front-of-house receptionist managing physical and phone guest arrivals, reservations, and dining room flow for a historic hotel restaurant.
Role type
Front-of-house receptionist
Builds
Guest dining experiences and reservation management
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Reservation management, guest relations, table management, cash handling, multi-lingual communication, office organization
Preferred skills
Knowledge of Paris Society standards, familiarity with group establishments
Technologies
Excel, Dropbox, Skello
Responsibilities
Manage physical and telephone guest reception, organize the reception desk, manage the cloakroom, direct guests to assigned tables, process reservations and email inquiries, handle bank card imprints and billing, coordinate service flow with managers and chefs de rang, update table plans for kitchen teams.
Seniority
Entry-level to Junior