AV Technician Support - Casual
Core
Setup, operation, and pack down of audio-visual equipment for events and functions across council facilities, providing technical support and triaging issues.
Role type
AV Technician Support
Builds
Professional audio-visual and event services for Town Hall, learning centres, and council facilities
Domain
Local government / Event production
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Audio-visual equipment setup and operation, troubleshooting AV systems, incident resolution, record keeping, complaint management, independent decision making, time management
Preferred skills
Knowledge of presentation software, understanding of council policies and procedures
Technologies
Audio-visual equipment, computers, presentation software
Responsibilities
Ensure setup and pack down of AV equipment for all events, respond to support requests and allocate unresolved issues, provide high-quality customer service for venue users, manage complaints in consultation with senior leadership, maintain accurate records of incidents and support activities
Seniority
Junior to Mid-level, hands-on IC