AV Technician
Core
Provide white-glove technical support and troubleshooting for AV conference spaces, ensuring seamless meetings for internal and C-level executives.
Role type
AV Technician (Client-facing support)
Builds
Conference room setups and AV system operations for corporate clients
Domain
Commercial Real Estate / Corporate Conference Centers
Deliverable
product features
Required skills
AV system troubleshooting, video conferencing platforms (Teams, Zoom, WebEx), Crestron Flex, Polycom VTC codec, room booking management, electronics repair, firmware updates, calibration procedures
Preferred skills
EMS/web-based scheduling systems, CTS Certification, Crestron/AMX/Extron Certifications, DSP Programming (BIAMP, QCS)
Technologies
Microsoft Teams, Zoom, WebEx, Crestron Flex, Polycom VTC, Corrigo, BIAMP, QCS
Responsibilities
Troubleshoot and maintain audio/video devices and wiring; perform routine testing and preventive maintenance; calibrate audio/video devices; manage conference room booking system; confirm room setup specifications (layout, technology config); ensure room cleanliness and environmental comfort; coordinate with IT for complex repairs; engage clients with a hospitality mindset.
Seniority
Mid-level, hands-on IC
