Assistant Manager - Outlet
Core
Assist in managing day-to-day operations of a restaurant outlet to ensure exceptional guest experiences and operational efficiency.
Role type
Assistant Manager - Outlet (F&B)
Builds
Seamless service delivery and smooth outlet operations for guests
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Supervision and team training, Guest relations and complaint resolution, Inventory and cost control, Food safety compliance (HACCP), Revenue generation through upselling, Scheduling and performance evaluation
Preferred skills
Luxury hotel experience, POS and management software proficiency, Problem-solving under pressure
Responsibilities
Supervise and train service team, Monitor guest satisfaction and resolve complaints, Coordinate with Kitchen and Housekeeping, Monitor inventory and cost controls, Prepare duty rosters and training plans, Support Outlet Manager in achieving goals
Seniority
Mid-level, hands-on IC