Learning & Development Manager
Core
Design, implement, and manage comprehensive training and development programs to drive organizational excellence and foster employee growth within a hospitality organization.
Role type
Learning & Development Manager
Builds
Training programs, onboarding experiences, and learning strategies
Domain
Hospitality / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training program design, needs assessment, data analysis, LMS administration, project management, stakeholder collaboration
Preferred skills
Instructional design, budget management, change management, coaching, leadership development
Technologies
Microsoft Office (Outlook, Teams, PowerPoint, Publisher, Excel, Word), Online Learning Management Systems
Responsibilities
Design and facilitate training programs including onboarding and leadership development; Execute comprehensive onboarding experiences; Conduct needs assessments to identify skill gaps; Manage training records and analyze metrics for ROI; Support departmental trainers; Oversee LMS administration; Partner with operational leaders on training tools; Collaborate with regional L&D counterparts; Support apprenticeship programs; Oversee performance review programs.
Seniority
Mid-level, hands-on IC