Workforce Programs Supervisor - Special Initiatives
Core
Supervise staff and drive special initiatives in workforce development programs, focusing on participant employment readiness and operational efficiency.
Role type
Senior IC workforce programs supervisor
Builds
Workforce development programs and employment solutions
Domain
Workforce development / Human services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
stakeholder engagement, program coordination, process improvement, team leadership, workflow execution, strategic alignment, SOP development, change management, eligibility screening, participant engagement, data analysis, reporting, social media management, live chat support
Preferred skills
youth programming, externship management, transition services, grant-funded initiative experience, workforce readiness program experience
Technologies
internal systems, project Share Drive, social media platforms, live chat features
Responsibilities
Provide day-to-day supervision of staff assigned to special initiatives; Lead planning, execution, and reporting of special initiatives; Serve as primary liaison to employers, schools, and partner agencies; Oversee coordination of logistics, schedules, and resources; Direct analysis and implementation of process improvements; Supervise development of SOPs and change management strategies; Provide training and coaching to staff; Ensure accurate eligibility screenings and Employment Plan development; Oversee participant engagement and barrier identification; Review supportive service requests and verification activities; Maintain oversight of case notes and documentation; Guide preparation of reports using internal systems; Oversee management of project social media and live chat; Coordinate team meetings and project activities.
Seniority
Senior, hands-on IC with supervisory influence
