Education Case Manager/Retention Specialist
Core
Full-time social work, psychology, or human services graduate providing case management, coaching, and retention support for participants in an eight-month Mental Health Peer Specialist training program.
Role type
Education Case Manager/Retention Specialist
Builds
Mental Health Peer Specialist workforce training program
Domain
Mental health services / Workforce development / Community college education
Deliverable
client delivery
Required skills
Case management, coaching, recruitment and assessment, data tracking and analysis, program administration, resource coordination, motivational interviewing
Preferred skills
Peer support experience, knowledge of low-income student resources, counseling background
Technologies
Microsoft Office (Word, Excel), Student Information Systems
Responsibilities
Recruit and assess program applicants via interviews; support participants to maintain active participation and retention; troubleshoot barriers to learning and completion; coordinate employment services and internship seminars; collect data and complete administrative requirements; track and report on participant outcomes.
Seniority
Mid-level IC