Career Coach
Core
Provides case management, career coaching, and job readiness services to help individuals achieve self-sufficiency and employment.
Role type
Career Coach / Workforce Development Specialist
Builds
A pipeline of job-ready participants for employer engagement
Domain
Workforce development / Social services
Deliverable
client delivery
Required skills
Case management, counseling, workshop facilitation, resume development instruction, interviewing coaching, employment planning, data tracking, compliance documentation, collaboration with employers and community organizations
Preferred skills
Experience with diverse and high-barrier populations, knowledge of local labor market, bilingual/multilingual abilities (Spanish)
Technologies
Electronic and paper record-keeping systems
Responsibilities
Manage a caseload of participants and provide counseling and mentoring; Assess participant competencies and identify barriers to employment; Facilitate job readiness workshops on resume development and interviewing; Coordinate with employer-facing staff to support participant placement; Prepare and maintain accurate participant records for reporting and compliance; Track employment outcomes and retention milestones.
Seniority
Entry to Mid-level, hands-on IC