Junior Functioneel Applicatiebeheerder AFAS
Core
First point of contact for users of AFAS Profit, InSite, and Pocket App, supporting daily questions and incidents.
Role type
Junior Functional Application Support Specialist
Builds
User support workflows and incident resolution for AFAS applications
Domain
Enterprise Resource Planning (ERP) / Business Process Management
Deliverable
client delivery
Required skills
AFAS user experience, problem analysis, workflow improvement, documentation creation, stakeholder collaboration
Preferred skills
Testing experience, process improvement interest
Responsibilities
Support users with questions and incidents in AFAS, Analyze problems and propose solutions, Signal and implement improvements in workflows and processes, Collaborate with key-users and colleagues from HR, Finance, Sales and Operations, Create and maintain work instructions and documentation
Seniority
Junior, hands-on IC
