Leiter:in der Abteilung IT Workplace Services
Core
Lead the strategic development and operational management of IT Workplace Services, ensuring secure, stable, and efficient end-user services and digital transformation.
Role type
Senior IT Workplace Services Manager (Strategic & Operational Leadership)
Builds
Modern digital workplaces, IT support services, and secure work environments for bank employees
Domain
Banking / Enterprise IT / Digital Workplace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT service leadership, Workplace strategy development, Digital Workplace & AI innovation, Enterprise IT management, Budget & HR management, Change management, Stakeholder representation
Preferred skills
Experience with European institutions, International working groups
Technologies
Windows, Mobile Device Management, VoIP, Helpdesk, Monitoring & Alarming, Document Management
Responsibilities
Oversee end-user services operations, Develop and execute workplace strategy, Manage budget and team development, Ensure service quality and security, Collaborate with internal departments and external partners
Seniority
Senior, hands-on IC with leadership mandate
