Digital Workplace Manager
Core
Lead enterprise-scale Digital Workplace, End User Computing, and IT Service Management services to ensure secure, reliable, and high-performing digital operations for a complex aerospace manufacturing environment.
Role type
Senior operational leader for Digital Workplace and IT Service Delivery
Builds
Business-critical digital services, IT service frameworks, and user experience for engineering, manufacturing, supply chain, and corporate functions
Domain
Aerospace manufacturing / Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise-scale Digital Workplace leadership, IT Service Management (ITSM) framework ownership, operational governance, continual service improvement (CSI), strategic supplier management, technical team leadership, end-user computing strategy
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead Digital Workplace and Application Support services to ensure system reliability and security; Own the IT Service Management framework including incident, problem, change, and major incident management; Define strategy for workplace technologies and collaboration services to improve productivity and user experience; Act as senior authority for service delivery, leading technical teams and influencing business-wide digital decisions
Seniority
Senior, hands-on IC with strategic influence
